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4.13 Work Orders and Ticket Requests

In the event of a maintenance issue or if repairs are needed to equipment, laboratory personnel should first consult with their Building Coordinator, who will submit the appropriate paperwork with Customer Service to have repairs initiated. Please note that due to NYS building codes and liability issues, laboratory personnel must not try to repair utility services (such as electrical, plumbing, or gas issues) by themselves. These repairs must be handled by qualified personnel only.

Whenever maintenance workers will be working on your hood system or in your laboratory, please remove all chemicals, laboratory apparatus, and equipment from the area requiring maintenance work. Ensure the work area is clean and inform the maintenance workers of any potential hazards present in the near vicinity either verbally or by leaving a sign with the appropriate information.